Shipping policy

SHIPPING POLICY

Last updated: July 4, 2025

We currently ship to customers in the United States and Canada.

Order Processing

All orders are processed within the region-specific timelines below. You may request to cancel your order within 12 hours of completing your payment if the order has not yet been dispatched. Once dispatched, our standard Returns and Exchange Policy applies.

Shipping Times by Region

 

• United States: 1–2 business days processing, 5–18 business days shipping

• Canada: 1–2 business days processing, 7–18 business days shipping

 

Delays Notice

Please note: Due to global supply chain conditions, there may be occasional delays beyond the listed delivery windows.

Order Tracking

You can track your order using our Track Order feature on the website, or by contacting our support team at:

support@amerohome.com

For urgent order or delivery issues, please use our Contact Form